Our Patients' Feedback
“I am so impressed with the level of patient care and follow up provided by Everything CPAP. I am upgrading from an older machine and equipment. Everything CPAP was one of the first supply businesses my doctor mentioned when I asked for recommendations on where to go. I dropped by the office without an appointment just to see the office and the types of equipment they offered. I was greeted by a very friendly and helpful receptionist (Melissa) who explained the whole insurance authorization process in a clear, concise manner. I was told I would be contacted when my new equipment was ready.
“Within a couple weeks, Janie called a set up an in-person appointment so I could pick up my equipment. She also told me there would be a video appointment the same day to go over unboxing, set up and familiarization. When I arrived at the office, Melissa again greeted me and Janie promptly sat down with me to distribute my new machine and equipment. She explained the plan of care and financials and told me she’d contact me later that day for our video appointment. We met later and Janie explained how to assemble and operate the equipment. She repeatedly assured me I could call anytime if I had questions or concerns.
“It’s been a week, I’m getting used to my equipment and, as promised, Janie called today for follow up. Everything CPAP has exceeded my expectations for quality equipment and excellent patient care. They are a small, local business and I appreciate that and am happy to support them. Thanks!” – Stephanie Barkly (Google 5 Star Review)
“Everything CPAP came to the rescue when I couldn’t afford to buy a travel CPAP for my grandmother. Not only did they rent them and have them available, they listened to her needs and issues and made valid suggestions and educated us on the insurance and options even though we were not clients and the didn’t take her insurance. Genuine good people who just want to help.” – Lindsey Swanke, Google Review
“I never thought I would be in this season of my life but I am and am so thankful to have the professional, caring help I received.” – Launee Wolverton, Facebook Review
“My teenager convinced her dad to take her camping right before summer ended. He had been resisting because he knew he would need to take his CPAP–which requires electricity. I stopped in on a Friday morning in August and they were able to rent me a battery right on the spot! The price was right, and now my husband no longer has an excuse to stay home ;)” – Andrea Cloeter, Google Review
“I needed a new CPAP and decided to give Everything CPAP a try; I was not disappointed! Friendly staff clean office and was seen immediately after I checked in – no waiting! Jessica (clinician that helped me) was great. She explained everything A-to-Z. CPAP setup, insurance and maintenance. I appreciated her attention to detail and overall customer service. If you need a CPAP give this company a shot!” – RR B., 5 Star Google Review
“This is our second round with the CPAP experience. The first time was a larger medical supply store and we felt like “just another number” however we have been pleasantly surprised with our experience with “Everything CPAP” The staff was welcoming and answered our questions. They even let us bring our dog inside and gave her a bowl to drink water from and a treat! We’ve been impressed with both the experience at the office as well as the follow up calls and answers received after the initial consultation. Thanks for everything.” – Denise Leffler, Google Review
“We have had excellent service at Everything CPAP! Their respiratory therapist has checked in on us regularly. When we have any questions he answers them in a timely manner. He is always positive and makes my son feel comfortable. This experience has helped my son in so many ways! Thank you!” – Brady French, Google Review
“Did a really great job with customer service. Really nice people.” – Cody Heck
“I am visiting family here and needed to replace the headstrap for my CPAP. They made this such an easy and kind experience which also added to a very pleasant visit. I rarely give five stars but they were so very courteous and helpful!” – Troy Roberts, Google Review
“Best CPAP company to work with. Very professional and knowledgeable.” – John Patrick Rymer, Facebook Review
“I am beyond pleased with the customer service I have received. I was not at all happy about having to use a CPAP machine and from the moment Melissa Hicks began helping me she made it seem so effortless. She was so kind and patient with all my questions and concerns. I recently had an issue with my machine and Melissa went above and beyond and made sure I was taken care of. She went out of her way to make things right and I cannot begin to thank her enough. What an asset she is to your business. Because of her I will remain a customer of Everything CPAP for life! I cannot thank her enough for all of her efforts and extra time spent helping me. Please pass on my sincere gratitude.” – Kasandra Wright, (5 star Google Review)
“The staff at Everything CPAP have always shown true kindness and care in my interactions with them.” – Megan J., 5 Star Google Review